Privacy Policy & Security Commitment
Our Promise to You
When you're healing, trust isn't given lightly. We understand that sharing your struggles requires immense courage. This policy explains how we protect that trust and your privacy at every step.
What Information We Collect
Information You Provide
- • Email address (for early access and updates)
- • Optional feedback about what brings you here
- • Communications when you contact us
Information We Don't Collect
- • Personal identifying information beyond email
- • Location data or device tracking
- • Behavioral analytics or advertising profiles
- • Data from third-party services or social media
How We Protect Your Information
🔒 Technical Safeguards
- • End-to-end encryption
- • Secure data transmission (TLS 1.3)
- • Regular security audits
- • Minimal data retention
💝 Human Safeguards
- • Trauma-informed team training
- • Mental health expert oversight
- • Zero-tolerance for data misuse
- • Transparent communication
What We Will Never Do
- • Sell your data - Your information is not a product
- • Share with advertisers - No targeted ads ever
- • Use for research without consent - Your data belongs to you
- • Share with employers or insurance - Your healing is private
- • Judge or shame - Every interaction is designed with compassion
In the Future App: Advanced Privacy
When Small Wins for Healing launches, we're implementing cutting-edge privacy features:
- • On-device AI processing for sensitive conversations
- • Zero-knowledge encryption where even we can't access your data
- • Ephemeral messaging for crisis support
- • Anonymous usage patterns to improve the app without identifying you
Your Rights & Control
You have complete control over your information:
- • Access: See what information we have
- • Delete: Remove your data completely
- • Correct: Update any information
- • Export: Take your data with you
- • Withdraw consent: Opt out at any time
Crisis Situations & Safety
Your safety comes first. If our AI detects language suggesting imminent harm to yourself or others, we may:
- • Connect you immediately to crisis resources
- • Provide emergency contact information
- • In extreme cases, contact emergency services (with your knowledge)
This is the only exception to our privacy promise, and only when life is at risk.
Questions or Concerns?
We believe in radical transparency. If you have any questions about how we handle your information, please reach out:
- • General questions: hello@smallwinshealing.com
- • Security concerns: security@smallwinshealing.com
- • Privacy officer: privacy@smallwinshealing.com
This policy was written by someone who needed this app,
for people who need a safe space to heal.
Last updated: July 28, 2025